If you have purchased an iPhone from a friend or second hand, you could be experiencing problems with your iCloud.
iCloud is one of many ways to sync, store, and update data between Apple devices. You are allowed 5 GB of free iCloud space but it can fill quite fast when adding photos and documents. iCloud is very useful when you want to free up space on your handset. You can decide what data is backed up and what is not. For example, you can sync photos, and documents and apps, but you don’t have to if you do not wish to. It might be wise to back your data up to your computer as well.
If you have received a phone with iCloud lock, this means that the previous owner is still connected to that handset through iCloud and before you can use it, iCloud needs to be unlocked. iCloud is similar to an external hard drive, but instead of a physical item holding your data, everything is accounted for online.
Whenever you purchase a new iPhone from either your network or from the Apple Store, your phone is in its most secure state. After setting up your phone, including your iCloud with your Apple ID and password, you have secured your phone to you and only you as the user. This is called an activation lock. It makes it harder for anyone else to use your phone if it’s ever lost or stolen.
Therefore, when you purchase a phone from someone else, the phone should be reset back to its factory settings in order to unlock iCloud for the next user. But if this is not the case when you purchased your second hand phone, we can help you with that.
Official iPhone unlock offers the service of unlocking your iCloud if it is locked from the previous owner and still has information data stored on the phone. Unfortunately, you will not be able to use your phone if the iCloud lock is activated.
You can easily unlock your iPhone or other device such as an iPad with us by simply entering your IMEI or serial number. This will reset the device’s iCloud and you will then be free to enter your own Apple ID and password.